Collateral is the 717th episode of Holby City and the 34th episode of the 16th series.
While dealing with the consequences of recent events, Amy is caught in the middle of Raf and Harry's fractious personality clash. Guy offers to transfer Harry, but Amy decides to deal with him herself.
Mo enjoys her celebrity status as Doctor Mo while being dismissive of Adele's career aspirations. Chastised by Adele for forgetting her mother's birthday, Mo has to reassess her priorities. And when a star-struck patient turns violent, she also has to acknowledge Adele's professional know-how.
Guy informs Zosia that she has scored only 22 per cent for her bedside manner in a recent assessment. She needs to address her lack of patient empathy but has trouble with a patient who refuses pain relief. Jesse helps her raise her game.