"Snow Queens" is the 538th episode of Holby City and the 11th episode of the 13th series. It was preceded by "The Most Wonderful Time of the Year" and followed by "Running the Gauntlet". The episode was directed by Daikin Marsh and written by Matha Hillier. It featured the final appearances of Connie Beauchamp, portrayed by Amanda Mealing and Faye Morton, portrayed by Patsy Kensit.
When unpopular Connie's dad William is rushed in for emergency surgery, and a one-in-a-million heart-and-lung transplant is thrown into jeopardy for a Matrix-obsessed patient, Connie must consider just what she wants to do with her life. Meanwhile, in London, Faye plots to flee England with baby Harry, but Jac intercedes, bringing Faye back for a showdown with Joseph, and prompting her to make the most difficult decision of her life. Template:Series 13